Security Overview
Your data is protected.
All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Information that our customers put on our system is stored on servers that use modern techniques to remove choke and failure points.
Your data is sent using HTTPS (Hypertext Transfer Protocol Secure).
Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS.
Full redundancy for all major systems.
The servers we use — from power supplies to the internet connection to the air purifying systems — operate with full redundancy capacity. Our systems are engineered to stay up even if multiple servers fail.
Regularly-updated infrastructure.
Our software infrastructure is updated regularly with the latest security patches. While perfect security is a moving target, we work hard to keep up with the state-of-the-art in web security.
We protect your billing information.
All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.
Have a concern? Need to report an incident?
Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please visit our security response page for details on how to securely submit a report.
Want to make sure it's us talking to you?
Here are our PGP Public keys for our email addresses:
[email protected]: Link to public key | A023 EC17 315C 15C0 B3A9 8DFC F5AF AD0D 594D 0A8B
[email protected]: Link to public key | CA4A E9AA 6292 EB74 39E6 6FF1 2B71 8F5F 0314 697D
[email protected]: Link to public key | E8C9 7C9E 8F93 2EAF 986B CAA7 D37A 32BF EC1A 4305
If you recieve an email from us that is not signed with the correct key, please follow the security reporting instructions on our security response page.